State Farm® Insurance Agent Hayden Sharp

"I had just moved to Okmulgee and switched to State Farm after being with the same insurance agent for more than 20 years, so I may have had higher expectations for customer service than what I received.

To be fair, Jordan was quick to provide quotes and promptly made any changes I requested to my policies. Unfortunately, my experience after the policies were issued was very different.

When I applied for homeowners insurance, I specifically told Jordan that I was in the process of renovating the home. She told me she would let underwriting know this and that it should not be a problem

Less than 30 days after purchasing the policy and paying my premium, I received notice that State Farm was canceling my homeowners insurance because of the condition of the property, including a boarded window and deteriorated siding (we were in the process of siding the house and covering the window with siding). What disappointed me most was the lack of communication. I never received a call from Jordan to explain the situation or discuss my options. In fact, I initially thought the cancellation notice might be a scam because no one from the agency contacted me. I had to call the office myself to find out what was happening.

I was also disappointed with the auto insurance process. My quote included a Drive Safe & Save discount, but the program was never explained to me. I was simply given a quote and asked for payment. I believe customers should understand what discounts are being applied, how they work, and that participation requires using an app.

I understand that underwriting decisions are made by State Farm and not by the local agent. However, I believe the value of having an agent is communication, guidance, and advocating for customers when problems arise. Based on my experience, that level of service was missing. Had someone simply picked up the phone to explain the cancellation and discuss possible options, my opinion of this agency might have been very different.

Because of this experience, I canceled my auto insurance as well and moved my coverage elsewhere."

"What an amazing experience! The team was incredibly helpful from start to finish, and Jordan was especially great to work with—friendly, knowledgeable, and quick to answer all my questions. I felt taken care of and confident in the coverage I chose. Highly recommend!"

"Excellent service!!"

"The girls that work there are awesome!!"

"Great folks to work with. Courtney does a great job answering any questions that I have."

"Amazing agent & staff with a great service"

"always super helpful on any questions that arise. Courtney and Jordan are so amazing for all their help too. Some of the best.i appreciate their help in a matter that needed quick attention. wonderful experience"

"Everyone at this office is courteous, friendly, helpful and very professional. They have taken excellent care of my home and auto insurance needs.I can highly recommend them 👍👍"

"We had such a great experience with Jordan. She worked hard to get us the best deal with the best coverage! ⭐⭐⭐⭐⭐"

"The staff there is great. So glad that we switched Insurance companies. Keep up the good work."

"I switched insurance companies but eventually came back because of how friendly and helpful they were."

"Friendly and knowledgeable staff, easy to work with. Highly recommend for your insurance needs!"

"Highly recommend!"

"Hayden’s team always responds quickly and takes good care of us"

"Hayden Sharp, State Farm Agent is your go to for Oklahoma Insurance. Hayden and his team are fantastic."

"Excellent service. The short one, Courtney is very helpful with answers."

"Shortney was very helpful and knowledgeable."

"I can’t say enough good things about Hayden Sharp State Farm and the service I’ve received. Courtney is absolutely amazing — she has been incredibly helpful and has assisted me tremendously with both my car and homeowners insurance. She’s knowledgeable, responsive, and genuinely cares about making sure everything is handled correctly. It’s such a relief knowing I’m in good hands. Highly recommend this office!"

"its always a wonderful experience working with Jordan at Hayden Sharp state farm. Jordan is quick and responsive to any issues or questions I have had. the rates and coverage Jordan was able to get me and my sons mom made leaving Allstate a no brainer. I look forward to continuing to do business with Hayden Sharp state farm."

"Very helpful and friendly office staff."

"Jordan was so friendly and helpful. Thank you Hayden Sharp State Farm for turning what could have been a stressful situation in to a smooth and enjoyable process. You guys are awesome!"

"Excellent service, especially from the female, Jordan. Definitely recommend them for your insurance needs."

"Great insurance office to work with!"

"Fast friendly service. Hayden truly cares about his community and customers."

"As a fellow State Farm agent, I truly admire the way this office serves their customers. Their professionalism, responsiveness, and genuine heart for helping people shine through in everything they do. Proud to recommend them!"